www.CableAdvisoryCouncil.com

For Charter Communications NW CT Area 19

PO BOX 87, Newtown CT 06470

Email Chairman@CableAdvisoryCouncil.com


CABLE ADVISORY COUNCIL DECISION

R19CWAC-13-07-09-M2 BASIC CABLE


10 September 2013


Via First Class Mail and Electronic Filing

Tom Cohan

Director, Government Relations, New England/NY

508-853-1515 x 72857 Tom.Cohan@chartercom.com

Charter Communications

95 Higgins Street, Worcester, MA 01606


Re: Cable Advisory Council CAP region 19 - Charter Communications Western,

Motion R19CWAC-13-09-10-M2 BASIC CABLE Service Support, passed 6/0/0.


DECISION: The R19CWAC Cable Advisory Council Advises Charter Communications to correctly respond to the question: “What is the lowest cost basic cable service” in telephone, marketing, sales, and internet chat support conversations. The council advises Charter to update their www.Charter.com website and correctly publish the price and availability of the lowest cost basic cable service.


cc


PURA Chairman, Dr. Arthur House

c/o Kimberley J. Santopietro

dpuc.executivesecretary@po.state.ct.us

PURA.ExecutiveSecretary@ct.gov 

Executive Secretary, Public Utilities Regulatory Authority

10 Franklin Square New Britain CT 06051


Chairman, Statewide Video Advisory Council

Merja H Lehtinen, ctmlhr@yahoo.com

860-537-3389


Respectfully Submitted,






Gregory G. Davis, KB1YHW

Chairman, Cable Advisory Council, R19CWAC